Department of Labor Claimant Portal

Claimant Portal Terms and Conditions

Terms and Conditions

The access and use of this website or any other under this domain is subject to the following terms and conditions and all applicable law. If you do not accept the Terms and Conditions, you should not access or use this website. By viewing pages in this website, you accept, without limitation or qualification, these terms:
  • Copyright: All content on this website, and the files associated with it, are a copyright of the V.I. department of Labor. You may encounter documents or information contributed or licensed by private individuals, companies, or organizations protected by U.S. and foreign copyright laws. The transmission or reproduction of these protected items beyond the allowed by fair use (ex. Pdf links) as defined in the copyright laws, require the written permission of the copyright owners. Information displayed on this website is collected, maintained and provided for the convenience of the user. Every effort is made to keep the information accurate and up to date, V.I. Department of Labor cannot certify the authenticity of information that originates from third parties. Under no circumstances shall the V.I. Department of Labor be liable for any actions taken or omissions made from reliance or any information from whatever source nor shall the V.I. department of Labor be liable for any other consequences from any such reliance.
  • External Links: No one should establish a link to this site without the express written consent of the Commissioner. This website may contain links to other websites and pages that contain information created and maintained by public and private organizations other than the V.I. Department of Labor. These links may be created by the V.I. Department of Labor, if it determines that establishing the external link will be consistent with assisting the purpose of this website, which is to diligently promote public service to citizens and businesses by:
    • Expanding access to government services and information
    • Offering a convenient process to conduct transactions with the V.I. State government online
    • Accelerating the development and delivery of a high quality government service
    • Extend the offer of electronic government services
    Some links may be created by the V.I Department of Labor for informational purposes where the external website will provide valuable information to visitors or where the linked extenal website is required by law. The V.I. Department of Labor will determine if the external websites meets the purpose of this website or the informational purposes. Links to external websites and pages may be removed by the V.I Department of Labor at any time without notice. In the event of problems and concerns regarding the format, accuracy timeliness of completeness of an external website, feel free to contact the organization responsible for the linked external website, the V.I. Department of Labor does not control and is not responsible for the websites, pages or content. The inclusion of a link is not intended as an endorsement or sponsoring from the V.I. Department of Labor.
  • Accessibility: In response to the needs of equal access to electronic information and technologies, the V.I. Department of Labor has the mission to ensure the compliance and standardization of Web page design. Web poses sometimes a new set of obstacles for part of our population, in an effort to eliminate such barriers the V.I. Department of Labor has adopted a policy to make government information accessible to all. This in full compliance with ADA section 508.
  • Design Standards: Standards for the Web design of this website was influenced by those recommended by the W3C, Accessibility.gov and the Access Board. This board is responsible for the development of standards outlined by the ADA Act of 1998. Universal design calls for the appropriate use of aids and services necessary to ensure communication. The V.I. Department of Labor embraces these standards and has made a commitment evaluate the website on a regular basis to increase the opportunity for all individuals to access information through the internet. Multiple testing is conducted on current versions of popular browsers for quality purposes.
  • Content: The V.I. Department of Labor may discontinue or change, temporarily or permanently, any portion or all of the website at any time without notice. The content or information in this website is for informational purposes. The website may contain some portions where the user submits content to the site, by submitting this content the user automatically grants the V.I. Department of Labor the copyright of such content. If it is determined that the user retains any moral rights in the User content, the user hereby declares that:
    • do not require any personally identifying information be used in connection with the user content or any derivative upgrades or updates
    • do not have objection to the publication, use, modification, deletion and exploitation of the user content
  • Restrictions of Use: The user agrees not to:
    • Access, tamper with, or use non-public areas of the website of the V.I. Department of Labor computer systems
    • Test the vulnerability of any system or network or breach any security or authentication measures
    • Access, search, or attempt to access or search the website by any means other than through our currently available, published interfaces that are provided by the V.I. Department of Labor
    • Scraping the website is prohibited
    • Agree not to send altered, deceptive or false (source-identifying) information, or to interfere with or disrupt the access of any user, host or network in any way
    • The agency reserves at all times to remove or refuse to distribute any user content on the website to terminate user accounts or reclaim User Id’s
  • It is prohibited to:
    • attempt to register, or use a userID of another person with the intention of impersonating that user
    • Use a user Id of anyone else without permission
    • Use a user ID in violation of the intellectual property rights of any person
    • Use a user ID that is offensive
    • The user is responsible for preserving the password and of reporting any unauthorized use of the account
    • V.I. Department of Labor reserves the right to reject or cancel any User ID or password that, in its judgment, it declares offensive
    • The user is responsible for any statements made, acts or omissions that take place on the users account while the user’s password is being used.
  • The V.I. Department of Labor reserves the right to access, read, preserve and disclose any information to fulfill the following:
    • any applicable law, regulation, legal process or governmental request
    • Enforce the Terms and Conditions, including the investigation of potential violations
    • Detect, prevent or address fraud, security or technical issues
    • Improve the use of the website
    • Respond to the user supports requests
    • Protect the rights, property or safety of the website and its users
    • Warranties & Liability: Outside of the express in these Terms and Conditions or the agencies additional terms, V.I. Department of Labor nor it’s the specific function of the website, or their reliability, availability, or ability to meet the an unique user needs. We provide the site “AS IS. If a user relies on the site or any material available through the site you do so at your own risk. The user is solely responsible for any damage to its computer system or loss of data as a result from any content download from or provided by this website.
      Controlling Law & Jurisdiction: The U.S.V.I. Territory laws will apply to any dispute arising out of or related to these Terms and Conditions. All claims arising from this website should be litigated in the Territory federal or state court.